T&C's

The Cambus Flat Terms and Conditions

Bookings are subject to the following terms and conditions as agreed at the time of booking:

  • Payment will be made at the time of booking by debit/credit card, or bank transfer. and confirmation will be sent.

  • Your booking will not be cancelled by us, the owners, except in exceptional circumstances beyond our control. We will notify you as soon as possible and promptly refund all payment made for your holiday if this occurs. Our liability for cancellation will be limited to payments made to us.

  • We recommend that you take out comprehensive travel insurance in case of cancellation and also to cover any items or equipment you bring along with you.

  • Your booking is for two persons and occupation should not exceed this number. We reserve the right to terminate a booking without notice or refund in case of a breach of this condition. We are required to keep a note of the names of all guests staying at the Cambus Flat and a home address and a mobile number if possible please.

  • We, the owners, reserve the right to refuse a booking without giving any reason, and cannot take a booking from persons under 18 years of age.

  • Ourselves, or our representatives reserve the right to enter the Cambus Flat at any time to undertake essential maintenance or for inspection purposes.

  • Guests can arrive at the flat on the agreed date from 4.00 pm and are required to vacate by 10.00 am on the day of departure. This allows the flat to be fully cleaned and prepared for incoming guests.

  • The Cambus Flat is a non-smoking environment and it is not permitted to smoke inside the property. This includes e-cigarettes and vapours. If smoking outside the property please respectfully dispose of cigarette stubs.

  • Regarding damage to the property, we ask that you treat the facilities and accommodation with due care, so that other guests may continue to enjoy them. In the event that you notice damage in the accommodation, or there have been breakages during your stay, we would be grateful if you could replace them or advise us before you leave. The accommodation will be inspected at the end of your holiday and you may be charged for any loss or damage found.

  • There are two sets of keys, one on the reception table near to the entrance and the other in the key box at the front door, the code to which will be issued prior to arrival.

  • Please note that in the event that both sets of keys issued are not returned at the end of your stay, then the cost of replacement of missing keys will be charged to you.

  • We require guests to lock the doors and close the windows when leaving the property unoccupied.

  • There is no cleaning charge but we reserve the right to make a charge to cover additional cleaning costs if the property is left in an unacceptable condition.

  • As a guest, under no circumstances may you re-let or sub-let the Cambus Flat, even free of charge.

  • The internet connection is available (at no extra cost) subject to technical availability (details included in the information book).

  • The owners shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliance in the building or grounds.

  • All inventory must remain at the property.

  • In the event of children and/or dogs accompanying adults at the Cambus Flat they must be supervised at all times for safety reasons.

  • We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named in the booking (or their guests) may impair the enjoyment, comfort or health of others.

  • Any problem or complaint which guests may have concerning their holiday must be immediately reported to us at the time, as any complaints reported after the guest have returned from holiday will not be considered by the owners.

  • We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.

  • This property is privately owned and we also use it as holiday accommodation from time to time. We hope all guests enjoy the facilities and treat the property with the same respect as they would their own home.

Enjoy your stay!